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UK Return or exchange an item – Our 60 Day Money Back Guarantee

If you are not completely satisfied with your purchase, simply return the Floodshield to us in its original condition within 60 days of receipt .
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item (UK Only)
Please note:
Goods will only be accepted for return if they are dispatched within 60 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.​
Delivery charges are only refundable where goods are faulty and a refund is made.

International Return or exchange an item – Our 60 Day Money Back Guarantee

If you are not completely satisfied with your purchase, simply return the Floodshield to us in its original condition within 60 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.

Please note:
Goods will only be accepted for return if they are dispatched within 60 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
Delivery charges are only refundable where goods are faulty and a refund is made.
For exchanges we will be happy to exchange your Floodshield for an alternative size if you pay the delivery/shipping both ways.

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